Ea77 net Privacy Policy — Your Data, Our Responsibility

Ea77 net ("we", "us", or "the platform") is fully committed to protecting the privacy of your personal information. This privacy policy explains how we collect, use, store, and safeguard your data.

This policy applies to the ea77 net website, mobile app, and all related services. By using ea77 net, you agree to this Privacy Policy.

We always handle your data in accordance with applicable laws in Bangladesh and international standards, including GDPR. Our goal is simple — to ensure you feel completely safe and confident while using ea77 net.

Ea77 net collects the following types of information:

a) Information Provided at Registration:

• Full name, date of birth, and gender
• Email Address & Mobile Number
• Current address and country
• Username & Password (Encrypted)

b) Information Collected for Verification (KYC):

• Copy of National ID or Passport
• Proof of address (utility bill or bank statement)
• Selfie

c) Automatically Collected Information:

• IP Address & Browser Information
• Device type and operating system
• Session duration and page visit history
• Cookies & Local Storage Data

Ea77 net uses your information for the following purposes:

• Account Management: To manage registration, login, and account security.
• Transaction Processing: To process deposits, withdrawals, and bonus payments.
• Identity Verification: To complete the KYC process and prevent fraud.
• Customer Support: To handle your questions, complaints, and issues.
• Promotional Communications: (With your consent) To inform you about new offers and updates.
• Legal Obligation: To comply with applicable laws and regulatory requirements.
• Service Improvement: To improve platform performance and enhance the user experience.

Ea77 net does not sell your personal information to third parties. However, data may be shared in the following limited circumstances:

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive only the data necessary to process transactions. They operate under their own privacy policies.
• KYC Verification Providers: Licensed third-party providers may be used to assist with identity verification.
• Legal Authorities: We are legally required to provide information in accordance with court orders or government directives.
• Security Partners: Limited data may be shared with specialist agencies for cybersecurity and fraud prevention purposes.

Ea77 net uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and security. Disabling these cookies will prevent the site from functioning properly.
• Functional Cookies: To remember your preferences such as language and theme.
• Analytics Cookies: To monitor and improve site usage (anonymised data).
• Marketing Cookies: To show you relevant promotions (with your consent).

You can delete or disable cookies at any time through your browser settings. Please note that disabling certain essential cookies may limit the functionality of the site.

Ea77 net follows the highest industry standards to protect your data. Our security measures include:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Password Hashing: Your password is never stored in plain text — bcrypt hashing is used at all times.
• Two-Factor Authentication (2FA): For additional account security.
• Regular Security Audits: Regular system audits conducted by specialist teams.
• Firewall & DDoS Protection: To protect against cyberattacks.
• Restricted Access: Only authorized personnel have access to your data.

As an ea77 net user, you have the following rights:

• Right to Access: You may request to view the information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Deletion: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you can request that the use of your data be restricted.
• Data Portability: You may request a copy of your data in a portable, machine-readable format.
• Right to Object: You may opt out of marketing communications at any time.

To exercise any of these rights support@ea77net.appto email us. We typically respond within 30 business days.

Ea77 net retains your data only for as long as necessary:

• Active Account Data: For the full duration your account remains active.
• Transaction Records: Up to 5 years as required by legal obligation.
• KYC Documents: 5 years after account closure (as required by law).
• Customer Support Records: 2 years.
• Analytics Data: Indefinitely in anonymised form.

After account closure, all personal data is securely deleted unless retention is required by law.

Ea77 net does not knowingly collect information from anyone under the age of 18. Our platform is strictly for adults.

If we become aware that a minor's data is present in our systems, we will immediately close the account and delete all associated information.

Ea77 net may update this privacy policy from time to time. For any significant changes:

• The "Last Updated" date at the top of this page will be revised accordingly.
• Registered users will be notified via email or SMS.
• When you log in to the platform, you will be prompted to accept the updated policy.

Updated policies take effect 30 days after publication. Continued use of the platform after this period will be considered acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this privacy policy, please contact our data protection team:

• Email: privacy@ea77net.app
• General Support: support@ea77net.app
• Live Chat: icon at the bottom-right of the platform

We typically respond within 24 to 48 business hours.